More so than ever before, the public sector is relying on websites to handle a depth and breadth of heavy lifting — serving as a central information hub, providing a venue for taking care of official business, advancing civic pride, alerting citizens to weather and public health emergencies, and a lot more. 

Covid-19 sharpened the focus on the importance of government websites being able to step up and multi-task. That trend is shows no signs of reversing.